Crossroads provides the following specialised centre based services:


Our specially trained staff provide regular workshops to assist clients and cover the following:

  • Coping with chronic pain
  • Coping with stress
  • Improving communication
  • Handling difficult people and/or situations
  • Coping with emotional pain
  • Discovering your own identity
  • Maintaining self esteem
  • Dealing with Anger
  • Identifying potential abusers
  • Parenting skills
  • and many more.


Groups use our meeting room and facilities to conduct their business. Groups that meet regularly at Crossroads include:

  • Book Club
    (2nd Wednesday of each
    month at 1:30pm)

  • Scrabble Group
    (alternate Fridays from
    10am - 12:30pm)

  • Chronic Pain Support Group

  • Womens safe space to discuss Addictive Behaviours
  • University of the Third Age


We can assist people struggling with single or multiple abuse issues. These include:

  • Intergenerational abuse
    Parent and elder abuse
    Domestic violence
  • Sexual assault
  • Child abuse

As well as providing information, support and therapy concerning abuser experiences, we also cover issues such as; fear, emotional pain, self-esteem, self-care, communication, boundaries, new relationships, self-harm, eating disorders, substance abuse, conflict problems, personal identity, sexuality, among others.

This support is available through counselling, groups and/or workshops.  Parenting counselling and play therapy for parents and their children is also available at Crossroads for children who have witnessed or experienced violence and abuse and all is provided by our trained and experienced staff.


Counsellors align their approach to current knowledge on the neurological effects of trauma and on attachment theory. They use, when appropriate, primarily the following therapeutic approaches:

  • Narrative, feminist
  • Cognitive behavioural,
  • Trauma therapies,
  • Dialectical behavioural,
  • Emotionally focussed therapy,
  • Transactional analysis.


Crossroads aims to provide support services that offer community members the opportunity to gain information, come together for groups and activities, and access all the services Crossroads offers. We also offer client’s individual advocacy this includes support with a range of life’s daily challenges anything from assistance with filling out a form; to drafting support letters; to navigating Centrelink.
We are an LBGTQI safe place.


Do you have outstanding fines with Revenue that you are struggling to pay? Ways to reduce your fines are through general or financial counselling, psychological appointments, volunteer work, rehabilitation and medical programs and educational, vocational or life skills courses. We can help you get on track.


If you are genuinely struggling with your energy bills (electricity or gas) due to a multitude of reasons such as illness, recent unemployment, unexpected financial outgoings and the like. Crossroads is a registered provider of Energy Accounts Payment Assistance (EAPA and may be able to assist. Phone us for an appointment.


Every year at tax time Crossroads engages an external provider to help local individuals with their tax returns. This service runs until 31 October each year and generally on a Tuesday between 10am to 2pm. Please get in touch and ask for some help.


Due to COVID19 our food pantry is currently unavailable. Please see our Community Directory page for services within the Sutherland Shire that provide pantry items and meal services . 


The parenting programs we are able to run include:

  • PARKAS (Parents are responsible, kids are safe)

  • Circle of Security

  • 1-2-3 Magic

  • Bringing up Great Kids


Contact Crossroads to discuss whether you fit the target group for this housing. If there’s a vacancy available for you, there will be two interviews, with support, information and documents to discuss, a before a decision can be made whether to accept the applicant. If your application is successful, you will need to sign a lease agreement, a contract and a confidentiality form. Transitional Housing leases agreements start at six months, but can be extended, depending on need and circumstances. It cannot be permanent housing, and is affordable accommodation, so as to allow for tenants to save towards more permanent housing. It’s supported accommodation so that staff can assist tenants personally, and aid their capacity to find more permanent housing.